The activation flow after the locations are cleared will represent an initial activation scenario. The above steps will be reset to the activation state for Office 365(2013/2016). HKEYU\(The Users SID)\Software\Microsoft\Office\15.0 or 16.0\Common\Identity HKCU\Software\Microsoft\Office\15.0 or 16.0\Common\Identity Office 365 activation Tokens and IdentityĪppdata\local\Microsoft\Office\15.0 or 16.0\Licensing HKCU\Software\Microsoft\Protected Storage System Provider Shared Computer Licensing scenarios you must remove the Token and identities listed below.įile Location Appdata\local\Microsoft\Office\15.0 or 16.0\LicensingĤ. To remove the Credential Click on the Drop down arrow and choose Remove from Vault.(See Below)
Where is office 365 on my computer windows#
Remove all Windows credentials listed for Office15 or Office16.ī. Remove the stored Credentials in the Credential Manager:Ī. NOTE: If using Shared Computer Licensing remove the above Identities from HKEYUsers\SID.ģ. In the Registry Editor navigate to HKCU\Software\Microsoft\Office\15.0 or 16.0\Common\Identity\Identities and remove all of the identities under \Identities.
Remove cached identities in HKCU registry:Ī. You can now close the Command Prompt and move onto Step 2.Ģ. (See Below) Repeat the step above if necessary until all keys are removed.Īfter running the /unpkey: command line you will see a “Product Key uninstall successful” message. Run C:\program files \Microsoft office\office15>cscript ospp.vbs /unpkey:“Last 5 of installed product key” For example: C:\program files \Microsoft office\office15>cscript ospp.vbs /unpkey:WB222 Make note of value for “Last 5 characters of installed product key”Ĭ. NOTE: You might see multiple licenses in the /dstatus report.ī.
The above command line will generate a report of the currently installed/activated license.
Run C:\program files \Microsoft office\office15>cscript ospp.vbs /dstatus To remove the Office 365 license, you must run two cscript command lines.
Where is office 365 on my computer license#
Remove Office 365 license for Subscription based installs (not Shared Computer Licensing scenarios): I suggest you delete activate information as following:ġ. Remind your users that it's no good looking for the programs on their desktops as it's all stored in the cloud. This problem also related to Office activate information has not be deleted.Īfter an Office 365 user activates there are four locations that must be cleared to reset the activation/install to a clean state. While Office 365 is all used via the cloud, all of your data is stored in Microsoft's highly-secure data centre. I suggest you uninstall as the following article: This problem may be related to Office programs are not completely removed.
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